Tag Archives: realtor

technology and the realtor

2020 Saw Highest Number of Home Sales Since 2006 Says REALTOR® Annual Survey

Realtors® cited a lack of inventory as the leading reason limiting potential clients from completing a transaction, according to the National Association of Realtors®’ (NAR) 2021 Member Profile, an annual report analyzing members’ business activity and demographics from the prior year. However, in spite of a global pandemic, its drastic impacts on how business was conducted, and a dwindling housing supply, 2020 saw the highest number of homes sold since 2006 (5.64 million) and NAR’s membership increased from the previous year (1.48 million at the end of 2020, up from 1.4 million at the end of 2019).

“Realtors® continued to serve clients’ needs despite the challenges 2020 brought to the real estate market,” said Jessica Lautz, NAR vice president of demographics and behavioral insights. “Economic lockdowns and historically-low inventory coupled with surging home buying demand only showed the resilience of our members and industry.”

Key Survey Takeaways

real estate business

(c) Can Stock Photo / ferli

Business Characteristics

The majority of Realtors® – 68% – hold sales agent licenses, which is up from 65% last year. Twenty percent hold broker licenses and 13% hold broker associate licenses. Seventy-three percent of members specialize in residential brokerage. Relocation, residential property management and commercial brokerage are members’ most common secondary specialty areas.

Members typically have eight years of real estate experience, down from nine years in 2019. Eighteen percent of those surveyed have one year or less experience – nearly identical to 17% last year – while 15% of Realtors® have more than 25 years of experience, down from 17% a year ago. Appraisers, broker-owners, and managers had the most experience, while sales agents were typically the newest to the field with five years of experience. Consistent with recent surveys, nearly four out of five members – 79% – were certain they’ll remain in the real estate industry for at least two more years.

Business Activity

The typical member had a slightly lower sales volume ($2.1 million vs. $2.3 million) and fewer transactions (10 vs. 12) in 2020 compared to 2019.

The typical Realtor® earned 15% of their business from previous clients and customers, unchanged from last year. The most experienced members – those with 16 or more years of experience – reported a greater share of repeat business from clients or referrals (a median of 37%), compared to no repeat business for those with two years of experience or less. Overall, Realtors® earned a median of 19% of their business from referrals, a slight drop from 20% in 2019. Referrals were also more common among members with more experience, with a median of 27% for those with 16 or more years of experience compared to no referrals for those with two years of experience or less.

Income and Expenses

The median gross income for Realtors® was $43,330 in 2020, down from $49,700 in 2019. Realtors® with 16 years or more experience had a median gross income of $75,000, a decrease from $86,500 last year, as income was typically commensurate with experience. One out of four Realtors® earned $100,000 or more. Total median business expenses for members were $5,330 in 2020, a decline from $6,290 in 2019.

Realtor demographics

(c) Can Stock Photo

Demographic Characteristics

Seventy-eight percent of Realtors® were White, down slightly from 80% last year. Hispanics/Latinos accounted for 9% of Realtors®, followed by Black/African Americans (7%) and Asian/Pacific Islanders (6%). New members tended to be more diverse than experienced members. Among those who had two years or less of experience, 34% were minorities.

Sixty-five percent of Realtors® were women, a minor increase from 64% last year. The median age of Realtors® was 54, down slightly from 55 last year. A third of members were over 60 years old and 5% were age 30 or younger.

More than nine in 10 members – 93% – had some post-secondary education, with a third completing a bachelor’s degree, 6% having some graduate school education, and 13% completing a graduate degree.

The marital status of Realtors® remained nearly unchanged from 2019. Sixty-nine percent of Realtors® were married, 15% were divorced, and 11% were single or never married. The typical Realtor® household had two adults and no children.

Two-thirds of members – 66% – reported volunteering in their community. Volunteering was most common among members aged 40 to 49 years.

“Realtors® come from all walks of life and serve as pillars in their respective communities,” said NAR President Charlie Oppler, a Realtor® from Franklin Lakes, N.J., and the CEO of Prominent Properties Sotheby’s International Realty. “As champions for consumers, Realtors® combine hard work, dedication and trusted expertise to help individuals and families achieve the dream of property ownership.”

technology and the realtor

(c) Can Stock Photo

Technology and Realtors®

The coronavirus pandemic has forced businesses of all types to rely heavily on technology for communicating with consumers and remaining competitive in the marketplace. On a daily basis, the strong majority of Realtors® use a smartphone with wireless email and internet capability (96%) and a laptop or desktop computer (92%). The smartphone features that members use most frequently on a daily basis are email (95%) and social media apps (57%). Text messaging (93%) is the top method of communication for members with their clients, followed by phone calls (90%) and email (89%). Nearly seven in 10 members – 69% – have their own website.

“Realtors® used emerging technologies in 2020 to bridge the gap when pandemic precautions were in place,” Lautz said. “Members have now pivoted and embraced these tools to showcase listings and help buyers strategically find and secure the limited number of properties available.”


© Can Stock Photo / EyeMark

Office and Firm Affiliation

Despite an ever-changing housing market, Realtor® office and firm affiliation remained stable compared to a year ago. A slight majority of Realtors® – 53% – worked with an independent company and 88% were independent contractors at their firms. Forty-two percent of members worked at a firm with one office and 26% worked at a firm with two to four offices. The typical Realtor® had a median tenure of five years with their current firm, up from a median of four years in 2019. Eight percent of members reported working for a firm that was bought or merged. Errors and omissions insurance is the most common benefit provided by members’ firms.

Survey Methodology

In March 2021, NAR emailed a 93-question survey to a random sample of 161,155 Realtors®. Using this method, a total of 10,643 responses were received. The survey had an adjusted response rate of 6.6%. The confidence interval at a 95% level of confidence is +/- 0.95% based on a population of 1.4 million members. Survey responses were weighted to be representative of state level NAR membership. Information about compensation, earnings, sales volume and number of transactions are characteristics of calendar year 2020, while all other data are representative of member characteristics in early 2021.

For more information from NAR’s 2021 Member Profile, visit https://www.nar.realtor/research-and-statistics/research-reports/highlights-from-the-nar-member-profile.

The National Association of Realtors® is America’s largest trade association, representing more than 1.4 million members involved in all aspects of the residential and commercial real estate industries.

[Source: NAR’s 2021 Member Profile, visit https://www.nar.realtor/research-and-statistics/research-reports/highlights-from-the-nar-member-profile.]



For more information about OnlineEd and their education for real estate brokers, principal brokers, property managers, and mortgage brokers, please visit www.OnlineEd.com.

OnlineEd® is a Registered Trademark.

Zillow to Pay $130 Million to NAR’s Move, Inc.

Move, Inc. and Zillow Reach Settlement Agreement

By Jeff Sorg, OnlineEd Blog

canstockphoto0389625 handshake(June 7, 2016) – The National Association of REALTORS is reporting in a press release that Zillow Group, Inc. has agreed to a settlement amount of $130 million in damages instead of going to trial to settle a 2014 lawsuit alleging misappropriation of trade secrets. Zillow Group and Move, Inc. are both reporting that they have reached an amicable resolution.

Move will receive the bulk of these funds but NAR hopes that they will invest this money to enhance the consumer experience on realtor.com® and benefit our members in support of the REALTOR® brand.

NAR reported that it will receive 10 percent of the settlement payment after Move deducts its legal fees, since Move covered the costs of the lawsuit. After this amount is determined, NAR’s Leadership Team will consider how best to apply those funds in service of NAR’s REALTOR® members; we will share that information as soon as a decision is made.


For more information about OnlineEd and their education for real estate brokers, principal brokers, property managers, and mortgage brokers, visit www.OnlineEd.com.

All information contained in this posting is deemed correct as of the date of publication, but is not guaranteed by the author and may have been obtained from third-party sources. Due to the fluid nature of the subject matter, regulations, requirements and laws, prices and all other information may or may not be correct in the future and should be verified if cited, shared or otherwise republished.

OnlineEd® is a registered trademark of Harlow Spaan and Jeffrey Sorg

Highlights From the REALTOR Confidence Index

November’s decline represented a 10.5 percent drop from October’s downwardly revised total of 5.32 million

By Jeff Sorg, OnlineEd Blog

canstockphoto5341747confidence level(Janury, 5 2016) –  The REALTOR Confidence Index is released for November 2015. TRID, which became effective October 3, 2015, seems to be causing delayed closings, throwing a percentage of November sales into December. These are the highlights:

  • REALTORS® confidence and traffic indices indicate no substantial change in market activity in November 2015 compared to October 2015.
  • Compared to a year ago, market activity improved.
  • Sustained job creation, the low interest rate environment, and measures to reduce the cost of borrowing and make credit more accessible to responsible borrowers continue to bolster the housing market recovery.
  • However, the implementation of the TILA/RESPA Integrated Disclosure (TRID) regulations on October 3, 2015, appears to be delaying the settlement of contracts and impacting sales.
  • First-time home buyers accounted for 30 percent of sales, essentially unchanged from the previous months’ figures.
  • It typically took another 40 days to close a sale, up from 35 days in July 2015.
  • Tight inventories, decreased affordability, and more stringent credit standards continued to be reported as key issues affecting sales, especially of first-time homebuyers.

Get the complete report here: http://www.realtor.org/reports/realtors-confidence-index


For more information about OnlineEd and their education for real estate brokers, principal brokers, property managers, and mortgage brokers, visit www.OnlineEd.com.

 All information contained in this posting is deemed correct as of the date of publication, but is not guaranteed by the author and may have been obtained by third-party sources. Due to the fluid nature of the subject matter, regulations, requirements and laws, prices and all other information may or may not be correct in the future and should be verified if cited, shared or otherwise republished.

New Industry Study Examines What Realtors® Really Want From Lenders

(EMERYVILLE, Calif.April 22, 2015 /PRNewswire/) — Inman, the leader in independent real estate and technology news, today released the top-line findings from a new study entitled, “What Real Estate Brokers and Agents Want From Lenders,” that examines why real estate professionals choose to recommend a particular lender, what kinds of lenders they prefer and what behavior puts a lender in the penalty box. The study also explores the ineffectiveness of lender marketing, the chilling effect that RESPA is having on broker/lender relationships and their early opinions on big bank “listing” apps. The results of the survey will be presented today at the RESPRO Conference in San Diego.

Commissioned by Inman, the survey was conducted by 1000watt, a real estate brand, marketing and strategy firm, in April. Respondents were mostly real estate agents (74%), but 26% of respondents identified as real estate brokers. More than half of respondents (60%) were independent and unaffiliated with a particular real estate franchise. The remaining 40% were affiliated with top firms. In addition to the survey, individual phone interviews were conducted with real estate brokerage executives running companies with more than 500 agents.

Here are some of the highlights:

The Who’s and Why’s of Relationships

  • Nearly half of the Realtors surveyed said they prefer working with mortgage brokers over banks and non-banks.
  • Cultural fit and breadth of products are the number one and two reasons for selecting a mortgage partner.
  • Agents are mainly monogamous: 77% say they have one lender who they refer most often to clients.
  • Speed and responsiveness are the most important considerations to refer a lender.
  • Leads are not a two-way street: 79% aren’t getting leads from their lenders, but 74% would like them—from lenders they know and trust.

Lender Marketing: Does It Work or Not?

  • The largest percentage of respondents was unsure as to whether lender marketing was effective.
  • More than 35% felt marketing wasn’t effective in building relationships with agents; less than 30% felt it was.
  • Operations with in-house lenders believed that on-site presence was the most effective way to increase capture rates; followed by technology and training; less than 10% of respondents felt print or email marketing was effective.

Tying the Knot or Not?

  • Only 24% of brokers have Marketing Service Agreements (MSAs) with lenders.
  • Only 2% of brokers have Affiliated Business Arrangements (ABAs) with lenders.
  • 42% are now reluctant to enter into MSAs and/or partnerships with lenders due to RESPA concerns.

The Impact of Internet and Mobile Apps

  • Increasingly, clients are doing their shopping for a lender on the Internet and don’t need a recommendation from their Realtor.
  • Big bank efforts to promote mobile apps, like Chase’sMyNewHome orNationstar Mortgage’s HomeSearch.com get mixed reviews:
    • 38% were very uncomfortable with them.
    • 30% were somewhat uncomfortable with these proprietary mobile apps.

“Real estate agents wield an enormous amount of influence in purchase transactions, and so they are a critically important audience and referral source to lenders,” said Brad Inman, publisher and owner of Inman. “But, as this research shows, there’s a wide gap between ‘wanting a relationship’ with agents and brokers and building a successful one. Hopefully, this study will help lenders ‘crack the code’ to develop more effective partnerships.”

The complete study is available to Inman Select members at Inman.com/mortgagereport

About Inman
Inman is the leading source of independent real estate news, information, advice, research, technology, opinion and commentary for industry professionals and consumers alike. Inman’s award winning, unbiased and hard-hitting stories are known throughout the real estate industry. Agents and brokers globally trust Inman as their first source of accurate, innovative and timely daily real estate news. For more information, visit www.inman.com.

About 1000watt
Based in Portland, Ore., and Oakland, Calif., 1000watt is the real estate industry’s leading brand, marketing and strategy agency. The firm has helped hundreds of real estate franchisors, brokerages and technology companies out-innovate their competitors. 1000watt provides message, marketing and product strategy, creative campaign ideation, visual design, copywriting, digital user experience and other services to clients throughout North America. 1000watt also provides qualitative market research, discovery and strategy services to companies seeking to enter the residential real estate industry. For more information, visit www.1000watt.net.



Community Advice for New Real Estate Agents

Whether you are a brand new real estate agent or a seasoned professional, read on for some of the best tips from the real estate community!

The National Association of REALTORS® recently conducted an informal survey in which they asked members of the national real estate community for advice they would give to real estate professionals just starting out.  The volume of responses was overwhelming and the answers were diverse, insightful, and sometimes, entertaining!  We would like to share a few of our favorites.



Starting your career in real estate can be challenging. Here are a few helpful tips from the community!

  • “Always answer your phone!” – Barbara
  • Never park in the clients driveway, unless necessary.” – Connie
  • “Lawyers don’t give law a “try”, doctors don’t give medicine a “try”.  Don’t give real estate a try.  You’ve chosen a career, not a job.  Conduct yourself accordingly.” – David
  • “Have a mentor and sign on with a company that believes in training.” – Rosemary
  • “Get up!  Suit up!  Show up!  Follow up!” – Lori
  • “If you have bad news, share it with your clients as soon as you get the information.” – Karen
  • Get yourself digitally marketed and your own personal website – and some luck!”  – KC
  • Accurate descriptions of listings are the most important part of your job and the easiest to screw up. Know the difference between a 1.5 and a 2 story. Glowing descriptions and embellishments may help you sell one house, but outright inaccuracies hurt your reputation and the overall market.” – Andrew
  • “Don’t buy leads! Focus your money, time and energy on people you know and meet. Statistics show that this is usually the greatest source of revenue for us, but so many throw money down a black hole in hopes that 1 lead will pay for the whole system.” – Kim
  • “Refer your clients to the most thorough, knowledgeable, honest home inspector you can find.”
  • “Turn your phone off at 6:30 pm in order to have some time for yourself and family.” – David
  • Take a lot of vitamins…you need a clear head to think, a strong body to take all the punches of stress!” – Marilou
  • “It would be wise to make sure you have an accredited home staging professional(*) on your team as you want to be able to market all of your listings as ‘staged,’ gaining you a fabulous reputation for taking care of your clients and helping them to sell their homes quickly and for the most amount of money!” – Maureen
  • “Always go to the building (department) and pull property cards and check taxes, never go by what’s in the listing!” – Francesca
  • Stay away from the naysayers and negative agents.” – Deborah

And the author’s personal favorite:

  • “Be likeable.”


Forming a successful career in real estate can be a challenge, but it doesn’t have to be frustrating. Connect with individuals, organizations and groups that can point you in the right direction with helpful tips, advice, and guidance!

*Check out OnlineEd’s course, “The Power of Staging” to start staging your listings.
For information about the National Association of REALTORS®, visit their website.
For more information about real estate education provided by OnlineEd, visit the OnlineEd website.

8 New Mortgage Regulation Deadlines Coming Out of the CFPB

OnlineEd Mortgage Compliance Management System


(OnlineEd – Portland, OR) – The Consumer Financial Protection Bureau (“CFPB”) gave 12 months (and sometimes less) from the “issue date” to implement the majority of these new requirements.  Because the CFPB considers the “issue date” as the date of publication on the CFPB’s website – rather than publication in the Federal Register,  your company will have less time to comply with the final rules.

Below lists the recent regulations along with a link to the regulation page on the CFPB website and the effective date.

June 1, 2013 – Escrow Requirements for Higher-Priced Mortgage Loans

June 1, 2013 – Prohibition on Mandatory Arbitration and Financing of Credit Insurance Premiums (from MLO Compensation Regulation)

January 10, 2014 – Qualified Mortgage and Ability-to-Repay Requirements

January 10, 2014 – Mortgage Servicing Requirements – Reg Z (TILA) and Reg X (RESPA)

January 10, 2014 – Loan Originator Compensation and Training, Certification and Identifier Disclosure

January 10, 2014 – High-Cost/HOEPA Mortgage Loans and Homeownership Counseling Disclosures

January 18, 2014  – Disclosure and Delivery of Free Copies of Appraisals – Regulation B

January 18, 2014 – Appraisals for Higher-Priced Mortgage Loans

Make sure your company is keeping tabs on when these regulations go into effect and has a plan in place to ensure complete compliance in the event of an audit.


If you would like information about OnlineEd’s® Compliance Management System, InlineEd, developed for the mortgage industry, please visit www.InlineEd.com or telephone (866) 519-9597.

If you have questions or would like to learn more about OnlineEd®, please visit www.OnlineEd.com.

This article was published on May 15, 2013.  All information contained in this posting is correct and current as of this date.  Due to the fluid nature of the subject matter, regulations, requirements, laws, prices and all other information may or may not be correct in the future and if cited, should be verified before use by the user.

How and Where California Real Estate Exams are Scheduled


(California Department of Real Estate) – California real estate examination scheduling is based on the volume of applications received by the DRE. Examination availability is subject to the seating capacity of the facility and the demand for that site.

Examinations are generally administered in the following areas:

  • Fresno – Examinations conducted in this location are offered in an electronic format; however, exam format may be subject to change.
  • San Diego – Examinations conducted in this location are offered in an electronic format; however, exam format may be subject to change.
  • Los Angeles Vicinity – Examinations conducted in this location are offered in an electronic format; however, exam format may be subject to change.
  • Oakland – Examinations conducted in this location are offered in an electronic format; however, exam format may be subject to change.
  • Sacramento – Examinations conducted in this location are offered in paper and pencil.

NOTE: Examination locations within an area may vary. Requests for specific locations within the chosen area cannot be granted; however, you may use the eLicensing online system to select a specific exam date and site.


For security reasons, the following items are NOT permitted in the examination room: backpacks, briefcases, suitcases, food, drink, study materials, portable computers, PDA’s, and personal calculators, Basic calculators WILL be provided for your use; therefore, use of a personal calculator will not be allowed.

CELL PHONE use is prohibited during the examination, and while on break from the examination. All cell phones must be turned off, and out of sight once you enter the exam room.

A Personal Belonging’s table will be set up for any disallowed belongings; however, DRE will not be responsible for lost or stolen items.


OnlineEd is a provider of California real estate pre-licensing courses under DRE Sponsor Number 4056

For more information about OnlineEd please visit www.OnlineEd.com

2013 Changes To Oregon Real Estate Education Rules

By Jeff Sorg

OnlineEd – Portland, OR

 The Oregon Real Estate Agency has implemented some education changes for 2013. These changes include first-time license renewal education for brokers and property managers, pre-license qualifying education, and principal broker qualifying education. Some of the changes that became effective on January 1, 2013 are:

  • Real Estate Pre-License – Pre-license courses taken after January 1, 2013 must have received a new approval from the Oregon Real Estate Agency.  The OnlineEd® Oregon Real Estate Broker Pre-License Course is already compliant with these new rules and approved by the Oregon Real Estate Agency and the Association of Real Estate License Law Officials (ARELLO) to meet the new 2013 requirements. Pre-license qualifying education is available from our pre-license course catalog.
  • Advanced PracticesAll property managers must take the 27-hour Property Manager Advanced Practices course prior to the first active renewal of their license. All real estate brokers must take the 27-hour Broker Advanced Practices course prior to the first active renewal of their license. The OnlineEd® Broker Advanced Practices and Property Manager Advanced Practices courses are already compliant with the 2013 rule and approved by the Oregon Real Estate Agency to meet the new 2013 requirements. Both Advanced Practices courses are available in our continuing education catalog.
  •  Law and Rule Required Course (“LARRC”) – LARRC is required with every license renewal, but it can no longer be included in the Advanced Practices Courses. Licensees required to complete an Advanced Practices course will still need to complete a 3-hour LARRC in order to satisfy their 30-hour continuing education requirement. OnlineEd® offers LARRC for free to all Oregon licensees. The course is available in our continuing education catalog.
  • Brokerage Administration and Sales Supervision (“BASS”) – Brokers who want to become a Principal Broker must complete a 40-hour Agency approved Brokerage Administration and Sales Supervision course.  As of January 1, 2013, this course is greatly expanded and more difficult than was its 2012 predecessor. There is also a new and longer licensing exam for principal broker licensing.  The OnlineEd® Brokerage Administration and Sales Supervision (BASS) course is compliant with the January 1, 2013 requirements and is approved by the Oregon Real Estate Agency to meet the new 2013 requirements. To assist in passing the licensing exam, the course comes with an exam prep module. Brokerage Administration and Sales Supervision is available in our continuing education catalog.

If you have questions about these new education requirements, please contact us by telephone (503) 670-9278 or visit our web site www.OnlineEd.com. We are right here in Oregon standing by ready and able to help!


 OnlineEd® is Oregon Real Estate Agency approved continuing education provider number 1038.  OnlineEd® is an Oregon licensed vocational school offering real estate, mortgage, contractor and insurance courses.

For more information about OnlineEd®, please visit www.OnlineEd.com.

Introducing eLicensing for Oregon

eLicensing has been around for a while now in California, and has come along way since it was first introduced, and now the Oregon Real Estate Agency has made it available to Oregon licensees as well. eLicensing provides a quick, convenient way to update information regarding your real estate license, and, as an added bonus, saves on printing and postage costs since everything is submitted electronically.

(Oregon Real Estate News Journal – June, 2012) The Oregon Real Estate Agency successfully launched eLicense, the new online license management system, in March 2012. Since then, the Agency’s licensing staff has been helping real estate licensees manage their licenses in the new system.

Here is the staff’s list of frequently received questions about eLicense:

How do I log in?

  • First, when you enter eLicense, select “Login.” You will then need your User ID and Password. When you first log in, your User ID is your license number. Your Password is the last four digits of your Social Security Number. Once you log in for the first time, you can change your User ID and Password, as well as set security questions.

How do I transfer my license to a different company?

  • To start the transfer process, you need to login to eLicense and select “Inactivate My License.” Once you have made your license inactive, your former principal broker or property manager will receive an email notice indicating you are no longer with them.
  • Then, the principal broker or property manager from your new company can go into eLicense and add you as an affiliated licensee. The principal broker or property manager will then pay the $10 transfer fee.
  • Once this process is completed, you will be notified by e-mail.

How do I renew my license?

  • If this will be your first time entering eLicense, read “How do I log in?” above for information on your User ID and Password. Once you have logged in, select “Renew my License” from the left menu. Note: You can only renew your license within the month that it expires.

You can enter eLicense from the Agency’s home page at www.rea.state.or.us.

Upcoming DRE License Changes

(California DRE News Bulletin – Summer 2012)

Branch or Division Manager Appointments

Effective July 1, 2012, pursuant to Business and Professions Code (B&P) Section 10164, an employing real estate broker or corporate designated broker officer may appoint a licensee as a manager of a branch office or division of the employing broker’s or employing corporate designated broker officer’s real estate business and delegate to that manager responsibility to oversee and supervise operations and licensed activities. The appointed manager will share with the employing broker or corporate designated broker officer the liability of potential license discipline should violations of the Real Estate Law occur at the branch or division location.

While the appointment of a branch or division manager is completely voluntary under B&P §10164, a broker or designated broker choosing to appoint a branch or division manager must follow the guidelines set forth by B&P §10164. A licensee cannot be appointed as a manager if the licensee holds a restricted license or has ever been subject to a bar order. If the branch or division manager is a salesperson, the salesperson must have at least two years of full-time real estate experience within five years preceding the appointment. Whenever an appointment of a branch or division manager is terminated or changed, brokers or corporate designated broker officers should immediately notify the DRE in writing.

DRE’s Licensing Unit has developed a new form titled, “Branch or Division Manager Appointment” (RE 242), which will be used by a broker or corporate designated broker officer to appoint or terminate branch or division managers. This new form will be available on our Web site no later than July 1, 2012. Licensees wishing to add or cancel branch offices should continue to use the Branch Office Application (RE 203).

Online License Certificates

In conjunction with our on-going efforts to continue to streamline processing, DRE will be implementing an online printing process for license certificates during the summer of 2012. The Department will continue to provide licensees with a pocket identification card, but license certificates will only be available for printing from the DRE Web site. Licensees who renew using eLicensing will receive notification at the conclusion of their eLicensing transaction that their license certificate is available for printing. Applicants who do not utilize eLicensing will receive notification that their license certificate is available for printing when they receive their pocket identification card. In order to print a license certificate, licensees will need to register on eLicensing by setting up a username account and password. Stay tuned for more information on this exciting new process!

Click here to read view the full Summer 2012 DRE News Bulletin.